Maecos • Privacy Policy

Privacy policy title here

Effective Date: 2024-09-01

1. Introduction

At Maecos, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We may collect the following types of personal data:

Identity data: Name, email address, job title, and company information.
Technical data: IP address, browser type, operating system, and usage data (e.g., interactions with our platform).
Financial data: Payment details for subscriptions or services.

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Performance of a contract: To provide you with the services you have requested.
Legitimate interest: To improve our platform and enhance user experience.
Consent: Where you have explicitly agreed to the processing of your personal data (e.g., for marketing purposes).
Legal obligation: To comply with regulatory requirements.

4. How We Use Your Information

We use your data to:

Deliver and maintain our services.
Process payments and manage your account.
Improve our platform and services based on user behavior and feedback.
Communicate with you regarding updates, features, or support.
Comply with legal obligations and respond to requests from authorities.

5. Data Sharing and Transfers

We do not sell or rent your personal data. We may share your data with:

Service providers: Who help us deliver services (e.g., payment processors, hosting providers), under strict contractual agreements.
Legal authorities: When required by law, or to protect our legal rights.

Your data may be transferred outside the EU/EEA in certain cases. In such instances, we ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Data related to legal obligations will be kept for the required retention periods (e.g., financial data).

6. Your Rights

Under the GDPR, you have the following rights concerning your personal data:

Access: Request a copy of your data.
Rectification: Correct any inaccurate or incomplete data.
Erasure (Right to be Forgotten): Request the deletion of your data, under certain conditions.
Restriction: Limit the processing of your data in specific circumstances.
Data Portability: Request to receive your data in a structured, commonly used format.
Objection: Object to the processing of your data for direct marketing or based on legitimate interests.
Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no system can guarantee absolute security.

7. Changes to This Policy

We may update this privacy policy periodically. Any significant changes will be communicated via email or within our platform, and updated versions will be posted on our website.

8. Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights under the GDPR, please contact us at info@maecos.com.

If you are not satisfied with our response, you also have the right to lodge a complaint with the Belgian Data Protection Authority:

Belgian Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
Email: contact@apd-gba.be

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No part of this document may be reproduced, stored in a database or a storage-and-retrieval system, published or passed to others in any form, electronic or mechanic, including print, photocopy or microfilm without the prior permission of Maecos bv.